» La Stella Blu Policy http://lastellablu.com/blog Mon, 02 Aug 2010 18:42:21 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 Addition to La Stella Blu Return Policy http://lastellablu.com/blog/2009/01/addition-to-la-stella-blu-return-policy/ http://lastellablu.com/blog/2009/01/addition-to-la-stella-blu-return-policy/#comments Tue, 06 Jan 2009 17:36:48 +0000 Katie http://lastellablu.com/blog/?p=46 Effective 1-1-09 all returns that are not properly packaged will be charged a $5 restocking fee.  It is up to the customer to determine the appropriate packaging material.  Minor scratches and tears will not be assessed this fee.  Improperly packaged items will be assessed the $5 fee.  Please use common sense and think about the type of condition that you would like to receive a package.  Here are some simple suggestions:
  • Do not write or tape directly on the manufacturers boxes.
  • Ship your return in packaging similar or more sturdy to that of which you received your package in.

We do not like adding additional fees to our customers, and we strive to give you the best possible prices with free shipping.  In order to continue to do so, we ask that you please send your packages in appropriate packaging.  

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